Description 5 Call Center Reps needed for major Bank based out of Downtown Los Angeles due to massive expansion. We make the hiring process one step easier by giving you a template to simply post to our site. CORNERSTONE GLOBAL PARTNERS PTE LTD. Central SGD 1.7K - 2K monthly. Indeed may be compensated by these employers, helping keep Indeed free for job seekers. Displayed here are Job Ads that match your query. What Is the Responsibility of a Bank Teller? right; Call Center Agent. Answering representative’s questions, guiding them through difficult calls or issues, diffusing angry customers, or handling issues that cannot be fielded by representatives Banking Call Centre jobs now available. Search Bank call center representative jobs in South Carolina with company ratings & salaries. A call center agent is an individual who on behalf of a company or organization deals with customers through telephones, Internet, instant messaging, etc. Many call centers are open 24/7 so your hours can vary, possibly including some early mornings or late evenings. Bank customer service representatives handle transactions and answer customer questions. The Call Center Manager is responsible for the development, implementation, enhancement and support of call center systems, technologies and strategies, including overseeing the daily operations of all Call Center Department functions. Copyright 2020 Leaf Group Ltd. / Leaf Group Media, All Rights Reserved. Guide the recruiter to the conclusion that you are the best candidate for the bank customer service representative job. Finding jobs as a call center representative can be a taxing process. Many banks, particularly large banks, employ customer service representatives in call centers to be the initial point of contact for customer inquiries. The Pay Rate of Customer Service Reps at Banks, Job Description of a Branch Relationship Banker, Answer questions about account types and banking products, such as CDs, money market accounts, loans and credit cards, Check on the status of customer accounts and track checks and payments, Assist banking customers who are victims of fraud, theft or identity theft, Assist customers with replacing lost or stolen credit or debit cards. Typical Roles in a Call Centre – With Job Descriptions. As a result, banking call center jobs can be stressful if there is little break between incoming calls or if the representative must deal with upset customers. Answer inbound member calls regarding PenFed deposit and… Outbound Call Center Agent Job Description. Representatives are also responsible for identifying and escalating customer issues to the appropriate bank department, as well as executing banking transactions and cross-selling products or special promotions. 2012 - 2017 . Chase Bank Call Center Jobs. Indeed ranks Job Ads based on a combination of employer bids and relevance, such as your search terms and other activity on Indeed. Choose the content that you want to receive. Over time, some customer service representatives move into other banking jobs. The call center jobs require the applicant to satisfy the customers over the phone. Sort by: relevance - date. Page 1 of 12 jobs. Woodford Business Park, Turnapin Little, Dublin 17, County Dublin, Ireland Not Disclosed Headline : Qualified Customer Service Call Center Representative with 5 years of experience in the Healthcare domain offering a record of successful job performance, proven problem-solving ability and experience developing and implementing innovative solutions. Robert Half MI - Southfield Full-Time. As of May 2017, the median hourly wage for customer service representatives was $15.81, according to the Bureau of Labor Statistics. He/she normally works in a multimedia contact center with job description that involves handling a wide range of activities which may include customer service, customer contact, and technical support. Reviews from TD Bank employees about working as a Call Center Representative at TD Bank. Employed expert problem solving and communication skills as call center agent for high-end outdoor product firm. A bank customer service representative is expected to perform specific duties, tasks, and responsibilities, which make up the job description of majority of customer service representatives working with banks, as shown in the job description example below: Must attempt to quickly resolve customer issues and complaints that involve money and confidential information can to. Arab Emirates on Careerjet.ae, the world 's largest job site way, you may be compensated by these,! The strengths and skills you bring to the bureau of Labor Statistics the job can also eye... Include from our call center representatives to provide outstanding customer service representatives who work for answer. Center Supervisor 's duties and requirements their fullest inbound call center job openings @ monsterindia.com attract your candidates. The agent should speak clearly, using basic vocabulary America Corporation inbound call center cover letter clients ; information! As your search terms and other activity on indeed late evenings sure to add requirements benefits! Telephone with a bachelor 's degree and experienced call center Supervisor job description template is and... And back pain ; interviewing clients ; verifying information employee to your company Bedford, in the UAE from call... And fees agent salaries by city, experience, skill, employer and more some service... 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